Features for AI shopping, on your site and in your app
An AI shopping assistant for your website, your own iOS and Android app with the same assistant inside, and a listing in the Tapmerce AI marketplace. Built for nutrition brands on Shopify and other ecommerce platforms, and all of it in your brand.
An AI shopping assistant for your online store
An AI chatbot for ecommerce that works like your best shop assistant. It answers detailed questions about ingredients, dosage, stages and shipping, recommends only what you sell and adds it to the cart. It runs as a Shopify chatbot or on your other ecommerce platform, and you can use it on its own, without the app.
Answers from your store's data
Your live catalog, product details such as ingredients and allergens, shipping and return policies, FAQs and articles. It never invents a product you don't sell.
Product cards and add to cart
Recommendations appear as cards with live prices. Shoppers add to their real cart from the conversation, Subscribe & Save included.
Guided product finders
Step-by-step questions that narrow by goal, diet, allergens or age, the way a good shop assistant would.
Order tracking in the chat
"Where is my delivery?" answered from the customer's real orders, with an estimate for the next one.
Remembers each customer
Needs and preferences are remembered across visits with the shopper's consent, so nobody repeats themselves.
Hand-off to your team
When a person is needed, the conversation moves to your support team in the same chat, history attached.
Careful answers for supplements, formula and food
Nutrition shoppers ask about pregnancy, children and medication. The assistant knows where its job ends.
Your approved claims only
It uses the wording your brand already uses and never promises to treat, cure or prevent anything.
Medical questions go to a professional
Pregnancy, medication, children's health and symptoms get a careful answer and a pointer to a doctor, pharmacist or pediatrician.
Answers come from your data
When your catalog and policies don't have the answer, it says so instead of guessing.
Privacy by design
A clear consent screen before the first message, no training on customer conversations, and deletion on request.
Your own ecommerce mobile app, AI built in
Native iOS and Android apps in your brand, published under your own App Store and Google Play accounts. The assistant lives in its own Ask AI tab, and the reorder is one tap away for products that run out every few weeks. No mobile app builder to learn: we build it, submit it and keep it updated.
- Ask AI tab: the same assistant as your website
- Native checkout with Apple Pay, Google Pay and Shop Pay
- Passwordless sign-in, guest mode and in-app account deletion
Order tracking and one-tap reorders
The questions that fill your inbox, answered in the app before they're asked.
- Ordered, shipped, in transit, delivered, per package
- Order history with items, prices and status
- Buy again from past purchases on the home screen
- Product guides attached to the order
Carrier integrations are added per store.
Subscribe & Save subscriptions
- Your subscription plans in the buy box, with frequencies and per-variant pricing
- Subscription lines badged in the cart with their frequency and saving
- Customers reach their subscription portal from the account tab
Push notifications
- Order confirmations and shipping milestones, sent to the customer they concern
- Sale broadcasts to every app customer from your admin
- A push when your support team replies, opening the right screen
An app-only discount
- Applied automatically at checkout to app orders and nowhere else
- No codes to leak to the web; you set the percentage and the rules
Reviews with photos
- Ratings on product cards and a full review section on the product page
- Customers write reviews with photos from their phone, moderated before they publish
Live chat with your team
- Connected to your helpdesk, so your team answers from the tools they use
- Business hours shown honestly, with click-to-call
Articles and expert guides
- Your blog as native screens with categories and a table of contents
- Expert and reviewer profiles, FAQs and product videos next to the buy button
Found by AI shopping agents
More shoppers ask an AI what to buy. The Tapmerce marketplace app lists your store for shoppers who describe what they need, and it's included with every plan.
A branded store page
Your logo, products and story inside the Tapmerce AI marketplace.
A catalog AI agents can read
Your products structured for AI shopping agents. Universal Commerce Protocol support is in development.
Checkout stays on your store
You stay the merchant of record, with 0% commission on marketplace orders.
Everything ships in your brand
Shoppers talk to your brand, not to us. The website assistant and the app are fully white-label.
Logo, colors and fonts
The assistant widget and every app screen use your identity.
Your tone of voice
Caring, expert, playful or premium, written for your store with clear boundaries.
Your store listings
Your app name, icon and splash screen, under your own App Store and Google Play accounts.
Your marketplace page
In the Tapmerce marketplace app, your products sit on a page in your brand.
Run it from your admin
On Shopify, Tapmerce is an embedded app in your Shopify admin. No new logins and no separate dashboard.
Mobile content
Home-screen banners, popups and announcement bars, live in the app when you save.
Send a notification
Write a sale broadcast and send it to every app customer.
Analytics
Mobile sales and share of revenue, iOS versus Android, AI-assisted revenue and push device counts.
Customers and demand
Shopper profiles with needs and interests, and the products customers asked for that you don't stock yet.
Mobile discounts
Create, adjust, activate or pause the app-only discount.
Chat quality
Flag and review assistant answers to keep quality high.
Simple pricing, no commission
- AI shopping assistant
- €239/mo
- Priced by shopper conversations
- Branded iOS and Android app
- €4,990
- One-time build, then €49/mo for hosting, push and updates
- AI marketplace listing
- Included
- With every plan
- Commission on your sales
- 0%
- Website, app and marketplace
See it on your own products
Book a demo and we'll show you the assistant answering your shoppers' questions. Live in 3 weeks, guaranteed.